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After¡¡thirteen¡¡years¡¡of¡¡service¡¡as¡¡president¡¡I¡¡was¡¡elected¡¡chairman¡¡of¡¡the¡¡board¡¡of¡¡directors¡£¡¡¡¡Mr¡£¡¡Samuel¡¡R¡£¡¡Callaway¡¡succeeded¡¡me¡¡as¡¡president£»¡¡and¡¡on¡¡his¡¡resignation¡¡was¡¡succeeded¡¡by¡¡Mr¡£¡¡William¡¡H¡£¡¡Newman£»¡¡and¡¡upon¡¡his¡¡resignation¡¡Mr¡£¡¡W¡£¡¡C¡£¡¡Brown¡¡became¡¡president¡£¡¡Following¡¡Mr¡£¡¡Brown£»¡¡Mr¡£¡¡Alfred¡¡H¡£¡¡Smith¡¡was¡¡elected¡¡and¡¡is¡¡still¡¡in¡¡office¡£¡¡¡¡All¡¡these¡¡officers¡¡were¡¡able¡¡and¡¡did¡¡excellent¡¡service£»¡¡but¡¡I¡¡want¡¡to¡¡pay¡¡special¡¡tribute¡¡to¡¡Mr¡£¡¡Smith¡£

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I¡¡reversed¡¡his¡¡order¡¡and¡¡told¡¡him¡¡I¡¡would¡¡begin¡¡to¡¡discharge£»¡¡if¡¡necessary£»¡¡the¡¡latest¡¡appointments£»¡¡including¡¡himself£»¡¡keeping¡¡the¡¡older¡¡men¡¡in¡¡the¡¡service¡¡who¡¡had¡¡proved¡¡their¡¡loyalty¡¡to¡¡the¡¡company¡¡by¡¡the¡¡performance¡¡of¡¡their¡¡duties¡£

Mr¡£¡¡Voorhees¡¡became¡¡afterwards¡¡vice¡­president¡¡and¡¡then¡¡president¡¡of¡¡the¡¡Philadelphia¡¡and¡¡Reading¡£¡¡¡¡With¡¡experience¡¡added¡¡to¡¡his¡¡splendid¡¡equipment¡¡and¡¡unusual¡¡ability¡¡he¡¡became¡¡one¡¡of¡¡the¡¡best¡¡executives¡¡in¡¡the¡¡country¡£

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I¡¡was¡¡going¡¡over¡¡the¡¡line¡¡on¡¡an¡¡important¡¡tour¡¡at¡¡one¡¡time¡¡with¡¡G¡£¡¡H¡£¡¡Burroughs£»¡¡superintendent¡¡of¡¡the¡¡Western¡¡Division¡£¡¡¡¡We¡¡were¡¡on¡¡his¡¡pony¡¡engine£»¡¡with¡¡seats¡¡at¡¡the¡¡front£»¡¡alongside¡¡the¡¡boiler£»¡¡so¡¡that¡¡we¡¡could¡¡look¡¡directly¡¡on¡¡the¡¡track¡£¡¡¡¡Burroughs¡¡sat¡¡on¡¡one¡¡side¡¡and¡¡I¡¡on¡¡the¡¡other¡£¡¡¡¡He¡¡kept¡¡on¡¡commenting¡¡aloud¡¡by¡¡way¡¡of¡¡dictating¡¡to¡¡his¡¡stenographer£»¡¡who¡¡sat¡¡behind¡¡him£»¡¡and¡¡praise¡¡and¡¡criticism¡¡followed¡¡rapidly¡£¡¡¡¡I¡¡heard¡¡him¡¡utter¡¡in¡¡his¡¡monotonous¡¡way£º¡¡¡¡¡¨Switch¡¡misplaced£»¡¡we¡¡will¡¡all¡¡be¡¡in¡¡hell¡¡in¡¡a¡¡minute£»¡¨¡¡and¡¡then¡¡a¡¡second¡¡afterwards¡¡continue£º¡¡¡¡¡¨We¡¡jumped¡¡the¡¡switch¡¡and¡¡are¡¡on¡¡the¡¡track¡¡again¡£¡¡¡¡Discharge¡¡that¡¡switchman¡£¡¨

Major¡¡Zenas¡¡Priest¡¡was¡¡for¡¡fifty¡¡years¡¡a¡¡division¡¡superintendent¡£¡¡It¡¡was¡¡a¡¡delightful¡¡experience¡¡to¡¡go¡¡with¡¡him¡¡over¡¡his¡¡division¡£¡¡He¡¡knew¡¡everybody¡¡along¡¡the¡¡line£»¡¡was¡¡general¡¡confidant¡¡in¡¡their¡¡family¡¡troubles¡¡and¡¡arbiter¡¡in¡¡neighborhood¡¡disputes¡£¡¡¡¡He¡¡knew¡¡personally¡¡every¡¡employee¡¡and¡¡his¡¡characteristics¡¡and¡¡domestic¡¡situation¡£¡¡¡¡The¡¡wives¡¡were¡¡generally¡¡helping¡¡him¡¡to¡¡keep¡¡their¡¡husbands¡¡from¡¡making¡¡trouble¡£¡¡¡¡To¡¡show¡¡his¡¡control¡¡and¡¡efficiency£»¡¡he¡¡was¡¡always¡¡predicting¡¡labor¡¡troubles¡¡and¡¡demonstrating¡¡that¡¡the¡¡reason¡¡they¡¡did¡¡not¡¡occur¡¡was¡¡because¡¡of¡¡the¡¡way¡¡in¡¡which¡¡he¡¡handled¡¡the¡¡situation¡£

Mr¡£¡¡C¡£¡¡M¡£¡¡Bissell¡¡was¡¡a¡¡very¡¡efficient¡¡superintendent£»¡¡and¡¡for¡¡a¡¡long¡¡time¡¡in¡¡charge¡¡of¡¡the¡¡Harlem¡¡Railroad¡£¡¡¡¡He¡¡told¡¡me¡¡this¡¡incident¡£¡¡¡¡We¡¡decided¡¡to¡¡put¡¡in¡¡effect¡¡as¡¡a¡¡check¡¡upon¡¡the¡¡conductors¡¡a¡¡system¡¡by¡¡which¡¡a¡¡conductor£»¡¡when¡¡a¡¡fare¡¡was¡¡paid¡¡on¡¡the¡¡train£»¡¡must¡¡tear¡¡from¡¡a¡¡book¡¡a¡¡receipt¡¡which¡¡he¡¡gave¡¡to¡¡the¡¡passenger£»¡¡and¡¡mark¡¡the¡¡amount¡¡on¡¡the¡¡stub¡¡from¡¡which¡¡the¡¡receipt¡¡was¡¡torn¡£¡¡¡¡Soon¡¡after¡¡a¡¡committee¡¡of¡¡conductors¡¡called¡¡upon¡¡Mr¡£¡¡Bissell¡¡and¡¡asked¡¡for¡¡an¡¡increase¡¡of¡¡pay¡£¡¡¡¡¡¨Why£»¡¨¡¡Bissell¡¡asked£»¡¡¡¨boys£»¡¡why¡¡do¡¡you¡¡ask¡¡for¡¡that¡¡now£¿¡¨

After¡¡a¡¡rather¡¡embarrassing¡¡pause¡¡the¡¡oldest¡¡conductor¡¡said£º¡¡¡¨Mr¡£¡¡Bissell£»¡¡you¡¡have¡¡been¡¡a¡¡conductor¡¡yourself¡£¡¨

This¡¡half¡¡century¡¡and¡¡six¡¡years¡¡during¡¡which¡¡I¡¡have¡¡been¡¡in¡¡the¡¡service¡¡of¡¡the¡¡New¡¡York¡¡Central¡¡Railroad¡¡has¡¡been¡¡a¡¡time¡¡of¡¡unusual¡¡pleasure¡¡and¡¡remarkably¡¡free¡¡from¡¡friction¡¡or¡¡trouble¡£¡¡In¡¡this¡¡intimate¡¡association¡¡with¡¡the¡¡railroad¡¡managers¡¡of¡¡the¡¡United¡¡States¡¡I¡¡have¡¡found¡¡the¡¡choicest¡¡friendships¡¡and¡¡the¡¡most¡¡enduring¡£¡¡¡¡The¡¡railroad¡¡manager¡¡is¡¡rarely¡¡a¡¡large¡¡stockholder£»¡¡but¡¡he¡¡is¡¡a¡¡most¡¡devoted¡¡and¡¡efficient¡¡officer¡¡of¡¡his¡¡company¡£¡¡He¡¡gives¡¡to¡¡its¡¡service£»¡¡for¡¡the¡¡public£»¡¡the¡¡employees£»¡¡the¡¡investors£»¡¡and¡¡the¡¡company£»¡¡all¡¡that¡¡there¡¡is¡¡in¡¡him¡£¡¡¡¡In¡¡too¡¡many¡¡instances£»¡¡because¡¡these¡¡officers¡¡do¡¡not¡¡get¡¡relief¡¡from¡¡their¡¡labor¡¡by¡¡variation¡¡of¡¡their¡¡work£»¡¡they¡¡die¡¡exhausted¡¡before¡¡their¡¡time¡£

The¡¡story¡¡graphically¡¡told¡¡by¡¡one¡¡of¡¡the¡¡oldest¡¡and¡¡ablest¡¡of¡¡railroad¡¡men£»¡¡Mr¡£¡¡Marvin¡¡Hughitt£»¡¡for¡¡a¡¡long¡¡time¡¡president¡¡and¡¡now¡¡chairman¡¡of¡¡the¡¡Chicago¡¡and¡¡Northwestern¡¡Railway£»

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