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York Times Company; Arthur Sulzberger Jr。; for granting me a leave of absence to be 
able to undertake this book; and to Gail Collins; editorial page editor of The New 
York Times; for supporting that leave and this whole project。 It is a privilege to 
work for such a great newspaper。 It was Arthur and Gail who pushed me to try my hand 
at documentaries for the Discovery Times Channel; which took me to India and 
stimulated this whole book。 Thanks in that regard also go to Billy Campbell of the 
Discovery Channel for his enthusiastic backing of that Indian documentary; and to 
Ken Levis; Ann Deny; and Stephen Reverand for helping to bring it off。 Without 
Discovery the show would not have happened。 
I never could have written this book; though; without some wonderful tutors from the 
worlds of technology; business; and politics。 A few individuals must be singled out 
for particular thanks。 I never would have broken the code of the flat world without 
the help of Nandan Nilekani; CEO of the Indian technology company Infosys; who was 
the first to point out to me how the playing field was being leveled。 Vivek Paul; 
pres… 

ident of the Indian technology company Wipro; really took me inside the business of 
the flat world and deciphered it all for me…time and time again。 Joel Cawley; the 
head of IBM's strategic planning team; helped me connect so many of the dots between 
technology and business and politics on Planet Flat…connections I never would have 
made without him。 Craig Mundie; chief technology officer of Microsoft; walked me 
through the technological evolutions that made the flat world possible and helped 


ensure that in writing about them I would not fall flat on my face。 He was a tireless 
and demanding tutor。 Paul Romer; the Stanford University economist who has done so 
much good work on the new economy; took the time to read the book in draft and brought 
both his humanity and his intellect to several chapters。 Marc Andreessen; one of the 
cofounders of Netscape; Michael Dell of Dell Inc。; Sir John Rose; chairman of 
Rolls…Royce; and Bill Gates of Microsoft were very generous in commenting on certain 
sections。 My inventor friend Dan Simpkins was enormously helpful in walking this 
novice through his complex universe。 Michael Sandel's always challenging questions 
stimulated me to write a whole chapter…〃The Great Sorting Out。〃 And Yaron Ezrahi; 
for the fourth book in a row; let me bounce countless ideas off his razor…sharp mind。 
The same was true for David Rothkopf。 None of them is responsible for any mistakes; 
only for insights。 I am truly in their debt。 
So many other people shared with me their valuable time and commented on different 
parts of this book。 I want to thank in particular Allen Adamson; Graham Allison; Alex 
and Jocelyn Attal; Jim Barksdale; Craig Barrett; Brian Behlendorf; Katie Belding; 
Jagdish Bhagwati; Sergey Brin; Brill Brody; Mitchell Caplan; Bill Carrico; John 
Chambers; Nayan Chanda; Alan Cohen; Maureen Conway; Lamees El…Hadidy; Rahm Emanuel; 
Mike Eskew; Judy Estrin; Diana Farrell; Joel Finkelstein; Carly Fiorina; Frank 
Fukuyama; Jeff Garten; Fadi Ghandour; Bill Greer; Jill Greer; Ken Greer; Promod Haque; 
Steve Holmes; Dan Honig; Scott Hyten; Shirley Ann Jackson; P。 V。 Kannan; Alan Kotz; 
Gary and Laura Lauder; Robert Lawrence; Jerry Lehrman; Rick Levin; Joshua Levine; 
Will Marshall; Walt Mossberg; Moises Nairn; David Neeleman; Larry Page; Jim Perkowski; 
Thomas Pickering; Jamie Popkin; Clyde Prestowitz; Glenn Prickett; Saritha Rai; Jerry 
Rao; Rajesh Rao; Amartya 

Sen; Eric Schmidt; Terry Semel; H。 Lee Scott Jr。; Dinakar Singh; Larry Summers; Jeff 
Uhlin; Atul Vashistha; Philip Verleger Jr。; William Wertz; Meg Whitman; Irving 
Wladawsky…Berger; Bob Wright; Jerry Yang; and Ernesto Zedillo。 
And special thanks to my soul mates and constant intellectual companions Michael 
Mandelbaum and Stephen P。 Cohen。 Sharing ideas with them is one of the joys of my 
life。 A special thanks too to John Doerr and Herbert Allen Jr。; who each gave me the 
opportunity to road test this book on some of their very demanding and critical 
colleagues。 
As always; my wife; Ann; was my first editor; critic; and all…around supporter。 
Without her help and intellectual input this book never would have happened。 I am 
so lucky to have her as my partner。 And thanks too to my daughters Orly and Natalie 
for putting up with another year of Dad closeted away in his office for long hours; 
and to my dear mother; Margaret Friedman; for asking every day when my book would 
be done。 Max and Eli Bucksbaum provided valuable encouragement in the early hours 
of the morning in Aspen。 And my sisters Shelley and Jane have always been in my corner。 
I am blessed to have had the same literary agent; Esther Newberg; and publisher; 
Jonathan Galassi; for four books; and the same line editor; Paul Elie; for the last 
three。 They are simply the best in the business。 I am also blessed to have the most 
talented and loyal assistant; Maya Gorman。 


This book is dedicated to three very special people in my life: My mother… and 
father…in…law; Matt and Kay Bucksbaum; and my oldest childhood friend; Ron Soskin。 

INDEX 

Abell; Pete; 130 
Abizaid; Gen。 John; 39 
Abdul Kalam;A。P。J。; 458 
Accenture Ltd。; 34; 205 
accounting; 11…15; 80; 166;184 
Adamson; Allen; 180 
adaptability; 239…43; 249 
Addison; Craig; 423 
Adobe Photoshop; 98; 188; 241 
Afghanistan; 55; 396;401; 423; 434…35; bin 
Laden in; 448;450; U。S。 invasion of; 198; 
386…87;458 AFL…CIO; 222 Africa; 182; 315; 317;376; 377; 389; 398;412; 
disease in; 377…81 African…Americans; 254; 304…5;403 Agere; 417 agriculture; 288…89; 
environmental issues and;297…99 
AIDS; see HIV…AIDS Airborne Express; 345…48 Airbus Industries; 196 Airman Flight 
School; 445 Airspace; 167 Akbar; M。 J。; 457 al…Arabiya news channel; 406 al…Jazeera 
television network; 400 al…Qaeda; 8; 387; 392…95; 429…35; 437; 
444_45;447;456;457;464;469 Al…Rashed; Abdel Rahman; 406 al…Shehhi; Marwan; 395 
Al…Sudairi; Turki; 327 al…Zarqawi; Abu Musab; 402 al…Zawahiri; Ayman; 394; 396…97;445; 
448 Alexa。com; 94 Ali; Al Abdul Aziz; 444 
Allen; Jay; 132 
Allison; Graham; 437 
Alps; 416 
Amazon。com; 65; 68; 98; 102; 156; 242 
Amazon rain forests; 412 
ambition; 260…65 
American Airlines Flight 11; 449 
American Association for the Advancement of 
Science; 253 
American Express; 6; 173; 426 American Indians; 108 American Revolution; 460 America 
Online (AOL); 26; 53; 56; 63; 78; 
212;278;432 Amin; Idi; 328 AMR Research; 130 anchored jobs; 238…39 Andreessen; Marc; 
58…62; 70; 83; 85; 86; 
231…32 Angola; 321 Annunziata; Robert; 67 anti…Americanism; 385…87 antiglobalization 
movement; 384; 387 Apache; 82…91;96; 103 Apple; 59; 235;463; Macintosh; 59; 61 Arab 
Human Development Report; 398; 401 Arabs; 9; 292; 316…17; 326…28; 392…406;456; 
461;463…64;466 Arafat; Yasser; 467 Aramex; 345…50;463…64 ARC Electronics; 66 
Ardolino; Bill; 43…44 Argentina; 250; 322 Arguello; Mike; 83; 261…62 Army; U。S。; 432; 


Central Command; 430 Arrow; 417 

ASIMCO Technologies; 114; 116; 120; 
122…24;127 Askey; 417 Assaf; Anas; 467 Associated Press; 218…19; 271 Association of 
University Technology 
Managers; 245 Asustek; 417 Atef; Mohammed; 445 AT&T; 58; 67;68; Bell Labs; 113; 254 
Athens Olympics; 250 Atta; Mohammed; 292; 395; 396; 445; 449 Attal; Alex; 282…83 AU 
Optronics; 417 Auras; 416 
Australia; 6; 16; 95; 138; 187; 320;436 
Austria; 320; 442 
automobile industry; 29; 102; in India; 234;offshoring in; 122…25; supply chain 
in;146…47 
Avis; 425;426 
Awadallah; Bassem; 462 
Azim; Shabana; 458 
Baker; Dolly; 36…37 
Baker; James A。; 111;48…49 
Baker; Mitchell; 99 
Baldwin family; 97…98 
Baltimore; David; 303…4 
Bangladesh; 315 
BankBoston; 244 
bankruptcy; 319; 320 
Barksdale; Jim; 57…60; 63…64 
Barnes and Noble; 65 
Barrett; Craig; 182; 183; 268; 322 
basketball; 250…51;303 
Beesley; Angela; 95 
Behlendorf; Brian; 84…89; 91…93 
Beijing Foreign Affairs Institute; 411 
Beijing Municipal Bureau of Commerce; 408 
Belding; Brian; 372 
Belding; Katie; 372…73 
Belgium; 95; 403 
benefits; portable; 284…88 
Berlin Wall; fall of; 48…52; 55; 60; 73; 182; 
192; 194;313;385;441…42 Bemers…Lee; Tim; 56; 86 Best Buy; 118 
Bhagwati; Jagdish; 232; 233 Bible; the; 48 
Bigari; Steven; 40…41 
Bina; Eric; 86 
biodiversity; 297…98 
bin Laden; Osama; 55; 387; 395…97; 400…401; 403…405;436;438;444…45;447;448 
Birdsall; Nancy; 461 
Bir Zeit University; 467 


BlackBerry; 213 
bloggers; 93 
Bloomberg news organization; 18 
Bluetooth; 159…60 
BMW; 354 
Boeing Aircraft; 75; 171; 194…97 
Bombardier; 263 
Boomer; L。 Gary; 14 
Boston College; 271…72 
Boucher; Richard; 425 
Bradley; Bill; 197 
Brazil; 51; 78; 95; 117; 314; 320; 322;414 
Brezhnev; Leonid; 278 
Brickwork; 31…32 
Brin; Sergey; 152; 154…55;292 
Britain; 9;95; 212; 231; 234;320; 344;404; 445; automobile industry in; 171…72; 
211…12; 354…56; economic reform in; 314; 333; India and; 50; 190; 325; 328; Microsoft 
research center in; 266; Muslims in; 399; offshoring by; 417; university enrollments 
in; 260 
Britannica。com; 94 
British Airways; 171;425;4

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