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York Times Company; Arthur Sulzberger Jr。; for granting me a leave of absence to be
able to undertake this book; and to Gail Collins; editorial page editor of The New
York Times; for supporting that leave and this whole project。 It is a privilege to
work for such a great newspaper。 It was Arthur and Gail who pushed me to try my hand
at documentaries for the Discovery Times Channel; which took me to India and
stimulated this whole book。 Thanks in that regard also go to Billy Campbell of the
Discovery Channel for his enthusiastic backing of that Indian documentary; and to
Ken Levis; Ann Deny; and Stephen Reverand for helping to bring it off。 Without
Discovery the show would not have happened。
I never could have written this book; though; without some wonderful tutors from the
worlds of technology; business; and politics。 A few individuals must be singled out
for particular thanks。 I never would have broken the code of the flat world without
the help of Nandan Nilekani; CEO of the Indian technology company Infosys; who was
the first to point out to me how the playing field was being leveled。 Vivek Paul;
pres…
ident of the Indian technology company Wipro; really took me inside the business of
the flat world and deciphered it all for me…time and time again。 Joel Cawley; the
head of IBM's strategic planning team; helped me connect so many of the dots between
technology and business and politics on Planet Flat…connections I never would have
made without him。 Craig Mundie; chief technology officer of Microsoft; walked me
through the technological evolutions that made the flat world possible and helped
ensure that in writing about them I would not fall flat on my face。 He was a tireless
and demanding tutor。 Paul Romer; the Stanford University economist who has done so
much good work on the new economy; took the time to read the book in draft and brought
both his humanity and his intellect to several chapters。 Marc Andreessen; one of the
cofounders of Netscape; Michael Dell of Dell Inc。; Sir John Rose; chairman of
Rolls…Royce; and Bill Gates of Microsoft were very generous in commenting on certain
sections。 My inventor friend Dan Simpkins was enormously helpful in walking this
novice through his complex universe。 Michael Sandel's always challenging questions
stimulated me to write a whole chapter…〃The Great Sorting Out。〃 And Yaron Ezrahi;
for the fourth book in a row; let me bounce countless ideas off his razor…sharp mind。
The same was true for David Rothkopf。 None of them is responsible for any mistakes;
only for insights。 I am truly in their debt。
So many other people shared with me their valuable time and commented on different
parts of this book。 I want to thank in particular Allen Adamson; Graham Allison; Alex
and Jocelyn Attal; Jim Barksdale; Craig Barrett; Brian Behlendorf; Katie Belding;
Jagdish Bhagwati; Sergey Brin; Brill Brody; Mitchell Caplan; Bill Carrico; John
Chambers; Nayan Chanda; Alan Cohen; Maureen Conway; Lamees El…Hadidy; Rahm Emanuel;
Mike Eskew; Judy Estrin; Diana Farrell; Joel Finkelstein; Carly Fiorina; Frank
Fukuyama; Jeff Garten; Fadi Ghandour; Bill Greer; Jill Greer; Ken Greer; Promod Haque;
Steve Holmes; Dan Honig; Scott Hyten; Shirley Ann Jackson; P。 V。 Kannan; Alan Kotz;
Gary and Laura Lauder; Robert Lawrence; Jerry Lehrman; Rick Levin; Joshua Levine;
Will Marshall; Walt Mossberg; Moises Nairn; David Neeleman; Larry Page; Jim Perkowski;
Thomas Pickering; Jamie Popkin; Clyde Prestowitz; Glenn Prickett; Saritha Rai; Jerry
Rao; Rajesh Rao; Amartya
Sen; Eric Schmidt; Terry Semel; H。 Lee Scott Jr。; Dinakar Singh; Larry Summers; Jeff
Uhlin; Atul Vashistha; Philip Verleger Jr。; William Wertz; Meg Whitman; Irving
Wladawsky…Berger; Bob Wright; Jerry Yang; and Ernesto Zedillo。
And special thanks to my soul mates and constant intellectual companions Michael
Mandelbaum and Stephen P。 Cohen。 Sharing ideas with them is one of the joys of my
life。 A special thanks too to John Doerr and Herbert Allen Jr。; who each gave me the
opportunity to road test this book on some of their very demanding and critical
colleagues。
As always; my wife; Ann; was my first editor; critic; and all…around supporter。
Without her help and intellectual input this book never would have happened。 I am
so lucky to have her as my partner。 And thanks too to my daughters Orly and Natalie
for putting up with another year of Dad closeted away in his office for long hours;
and to my dear mother; Margaret Friedman; for asking every day when my book would
be done。 Max and Eli Bucksbaum provided valuable encouragement in the early hours
of the morning in Aspen。 And my sisters Shelley and Jane have always been in my corner。
I am blessed to have had the same literary agent; Esther Newberg; and publisher;
Jonathan Galassi; for four books; and the same line editor; Paul Elie; for the last
three。 They are simply the best in the business。 I am also blessed to have the most
talented and loyal assistant; Maya Gorman。
This book is dedicated to three very special people in my life: My mother… and
father…in…law; Matt and Kay Bucksbaum; and my oldest childhood friend; Ron Soskin。
INDEX
Abell; Pete; 130
Abizaid; Gen。 John; 39
Abdul Kalam;A。P。J。; 458
Accenture Ltd。; 34; 205
accounting; 11…15; 80; 166;184
Adamson; Allen; 180
adaptability; 239…43; 249
Addison; Craig; 423
Adobe Photoshop; 98; 188; 241
Afghanistan; 55; 396;401; 423; 434…35; bin
Laden in; 448;450; U。S。 invasion of; 198;
386…87;458 AFL…CIO; 222 Africa; 182; 315; 317;376; 377; 389; 398;412;
disease in; 377…81 African…Americans; 254; 304…5;403 Agere; 417 agriculture; 288…89;
environmental issues and;297…99
AIDS; see HIV…AIDS Airborne Express; 345…48 Airbus Industries; 196 Airman Flight
School; 445 Airspace; 167 Akbar; M。 J。; 457 al…Arabiya news channel; 406 al…Jazeera
television network; 400 al…Qaeda; 8; 387; 392…95; 429…35; 437;
444_45;447;456;457;464;469 Al…Rashed; Abdel Rahman; 406 al…Shehhi; Marwan; 395
Al…Sudairi; Turki; 327 al…Zarqawi; Abu Musab; 402 al…Zawahiri; Ayman; 394; 396…97;445;
448 Alexa。com; 94 Ali; Al Abdul Aziz; 444
Allen; Jay; 132
Allison; Graham; 437
Alps; 416
Amazon。com; 65; 68; 98; 102; 156; 242
Amazon rain forests; 412
ambition; 260…65
American Airlines Flight 11; 449
American Association for the Advancement of
Science; 253
American Express; 6; 173; 426 American Indians; 108 American Revolution; 460 America
Online (AOL); 26; 53; 56; 63; 78;
212;278;432 Amin; Idi; 328 AMR Research; 130 anchored jobs; 238…39 Andreessen; Marc;
58…62; 70; 83; 85; 86;
231…32 Angola; 321 Annunziata; Robert; 67 anti…Americanism; 385…87 antiglobalization
movement; 384; 387 Apache; 82…91;96; 103 Apple; 59; 235;463; Macintosh; 59; 61 Arab
Human Development Report; 398; 401 Arabs; 9; 292; 316…17; 326…28; 392…406;456;
461;463…64;466 Arafat; Yasser; 467 Aramex; 345…50;463…64 ARC Electronics; 66
Ardolino; Bill; 43…44 Argentina; 250; 322 Arguello; Mike; 83; 261…62 Army; U。S。; 432;
Central Command; 430 Arrow; 417
ASIMCO Technologies; 114; 116; 120;
122…24;127 Askey; 417 Assaf; Anas; 467 Associated Press; 218…19; 271 Association of
University Technology
Managers; 245 Asustek; 417 Atef; Mohammed; 445 AT&T; 58; 67;68; Bell Labs; 113; 254
Athens Olympics; 250 Atta; Mohammed; 292; 395; 396; 445; 449 Attal; Alex; 282…83 AU
Optronics; 417 Auras; 416
Australia; 6; 16; 95; 138; 187; 320;436
Austria; 320; 442
automobile industry; 29; 102; in India; 234;offshoring in; 122…25; supply chain
in;146…47
Avis; 425;426
Awadallah; Bassem; 462
Azim; Shabana; 458
Baker; Dolly; 36…37
Baker; James A。; 111;48…49
Baker; Mitchell; 99
Baldwin family; 97…98
Baltimore; David; 303…4
Bangladesh; 315
BankBoston; 244
bankruptcy; 319; 320
Barksdale; Jim; 57…60; 63…64
Barnes and Noble; 65
Barrett; Craig; 182; 183; 268; 322
basketball; 250…51;303
Beesley; Angela; 95
Behlendorf; Brian; 84…89; 91…93
Beijing Foreign Affairs Institute; 411
Beijing Municipal Bureau of Commerce; 408
Belding; Brian; 372
Belding; Katie; 372…73
Belgium; 95; 403
benefits; portable; 284…88
Berlin Wall; fall of; 48…52; 55; 60; 73; 182;
192; 194;313;385;441…42 Bemers…Lee; Tim; 56; 86 Best Buy; 118
Bhagwati; Jagdish; 232; 233 Bible; the; 48
Bigari; Steven; 40…41
Bina; Eric; 86
biodiversity; 297…98
bin Laden; Osama; 55; 387; 395…97; 400…401; 403…405;436;438;444…45;447;448
Birdsall; Nancy; 461
Bir Zeit University; 467
BlackBerry; 213
bloggers; 93
Bloomberg news organization; 18
Bluetooth; 159…60
BMW; 354
Boeing Aircraft; 75; 171; 194…97
Bombardier; 263
Boomer; L。 Gary; 14
Boston College; 271…72
Boucher; Richard; 425
Bradley; Bill; 197
Brazil; 51; 78; 95; 117; 314; 320; 322;414
Brezhnev; Leonid; 278
Brickwork; 31…32
Brin; Sergey; 152; 154…55;292
Britain; 9;95; 212; 231; 234;320; 344;404; 445; automobile industry in; 171…72;
211…12; 354…56; economic reform in; 314; 333; India and; 50; 190; 325; 328; Microsoft
research center in; 266; Muslims in; 399; offshoring by; 417; university enrollments
in; 260
Britannica。com; 94
British Airways; 171;425;4